TERMS and CONDITIONS
Please read the terms and conditions (T&Cs) before participating in the contest. You agree that by participating in the contest, you will be bound by these T&Cs and you acknowledge that you satisfy all contest eligibility requirements as provided herein below.
For the purpose of these T&Cs, wherever the context so requires, “You” or “Your” shall mean any natural person who is participant in the contest and “We” or “Our” shall mean ITC.
Persons participating or seeking to participate in the Contest shall individually be referred to as "Participant" and collectively as "Participants".
Scope of Contest:
(i) This is a limited period contest (“the Contest”) launched by ITC limited (hereinafter referred to as “ITC” or “Company”)
Eligibility:
(i) This Contest is open to all citizens of India currently residing in India. Participants below the age of 18 can participate only with the consent of their parent(s)/legal guardian.
(ii) In addition to the other eligibility criteria contained herein, the Participants (or their legal guardian if they are below the age of 18) should have a government approved photo ID proof, namely, passport, voter card, or driver’s license that is valid during the Contest Period, a copy of which will have to be submitted at the request of ITC, without which the Participants will be disqualified from the Contest.
(iii) The following persons are not eligible to participate in the Contest: employees, contractors, directors and officers of ITC, and their subsidiaries and affiliated companies, affiliates, advisors, distributors, Web design, advertising, fulfilment, judging and promotion vendors, involved in the administration, development, fulfilment and execution of this Contest(collectively, “Promotion Parties”) and their immediate family members (spouses, domestic partners, parents, grandparents, siblings, children and grandchildren).3. Contest period:
The Contest shall be held from 10st March – 10th April or any other date as decided by ITC (hereinafter referred to as “Contest Period “).The last step of Participation has to be completed to be classified as a complete entry (“Entry”) which means answering the questions on WhatsApp as directed and promoted.
Entries received outside the Contest Period will not be considered for the winner selection and no communication in this regard shall not be entertained.
4. How to Participate:
(i) To participate in the Contest, a Participant needs to do all of the following:
a. A Participant is required to send the pre-defined message on the WhatsApp Chat of Sunfeast Dark Fantasy
(ii) The Whatsapp interface would then let the consumer participate in the Contest by Answering the questions such as:
1. What’s your name?
2. What is the name of Shah Rukh’s next film?
3. What is the perfect sweet ending to any tiffin?
4. Come up with the most unique name for a Dark Fantasy tiffin box.
The last and optional question is : Send us an image of Dark Fantasy with your Tiffin box..
(iii) An entry will be considered valid only if the
a) Participant has answered all the necessary questions and
b) agrees to the listed terms and conditions.
(iv) Participants may only enter the competition once over the Promotional Period, if participants complete the competition entry, subject to the condition that only one prize per household and per number / person will be permitted.
(v) Any technical failures that lead to any Contest entry being invalid or not received will not be the Promoters’ liability. The Promotors cannot be held responsible for technical errors.
5. Content Submission
(i) Users can answer the questions with a simple text/ image if prompted
(ii) All content must comply with applicable laws and not include inappropriate, offensive, or illegal material.
(iii) ITC Limited reserves the right to reject or remove any submission that violates these conditions.
6. Data Privacy
(i) All uploaded texts/Images will be used solely for the purpose of deciding the winner and will not be used otherwise.
(ii) We do not share, sell, or disclose personal data to third parties except as required to operate this service.
7. Limitation of Liability
(i) ITC Limited is not responsible for any issues arising from the misuse of the WhatsApp chatbot or any unauthorized third-party access.
(ii) Users are responsible for ensuring their content complies with copyright and legal standards.
8. Modifications and Termination
(i) ITC Limited reserves the right to modify or terminate this service at any time without prior notice.
(ii) Changes to these terms will be posted on the official channels and continued use of the service after such changes constitutes acceptance of the new terms.
9. The Prize:
(i) For the purpose of the Contest:
a. “Prize” shall mean the merchandise shared by ITC Ltd (Shah Rukh Khan signed merchandise)
b. “Winners” shall mean the Participants who have won the Prize.
(ii) Eligible entries are ones that satisfy all the Terms and Conditions, and the eligibility outlined above and follow the steps outlined in the "How to Participate" section above. Entries that are incomplete or not in the format specified above will be invalid.
(iii) Should the Winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Contest; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
(iv) A Participant, potential prize winner and/or prize winner may, at the Promoters’ sole discretion, be disqualified from the Contest and/or forfeit his/her prize if: (i) such person’s participation in the Contest and/or the awarding of a prize to such participant would, as solely determined by the Promoter(s), be harmful to the goodwill and/or reputation of any of the Promoter(s); or (ii) such person engages in any unsafe, illegal, unsociable or inappropriate behavior.
(v) The Promoters may require each Winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
(vi) The prize is not transferable, and no substitution or cash redemption of prize is permitted. A prize will not be handed/awarded to a third party, but only to the verified Winner.
(vii) The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prizes of comparable or greater commercial value for whatever reason.
(viii) Prize visuals on any contest and/or promotional materials are for illustrative purposes only.
(ix) As determined by ITC, in its sole discretion, entries must meet the following guidelines:
a. All entries submitted must comply with these Terms & Conditions and any Terms of Use of the Contest website and social media platforms;
b. Cannot be sexually explicit or suggestive, unnecessarily violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, or contain nudity;
c. Cannot promote alcohol, illegal drugs, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message;
d. Cannot be obscene or offensive, endorse any form of hate or hate group;
e. Cannot promote terrorist acts such as providing instructions on how to assemble bombs, grenades and other such weapons or provide instructional information about illegal activities;
f. Cannot defame, misrepresent or contain disparaging or slanderous remarks about or ITC Limited, their customers or their products, or other people, products or companies;
g. Cannot contain trademarks, logos or trade dress owned by others (except ITC Limited’s trademarks, logos or trade dress of Sunfeast Dark Fantasy), or advertise or promote any brand or product of any kind (except ITC’s products marketed under the brand Sunfeast Dark Fantasy), without permission, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses;
h. Must be original and cannot contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art, stills, or images published on or in television, movies, the Internet or other media, except such materials owned by ITC Limited) without permission and cannot be plagiarized from any source;
i. Cannot communicate messages or images inconsistent with the positive images and/or goodwill to which ITC Limited or wishes to associate;
j. Cannot depict, and cannot itself, be in violation of any law.
(x) By submitting an entry, the Participant warrants and represents that it: (a) is the Participant’s original work, (b) has not been previously published, (c) has not won previous awards, (d) does not infringe upon the copyright, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity, f) and that publication of the Entry via various media including Web posting, will not infringe any third-party rights. The Participant will indemnify and hold harmless ITC and the Promotion Parties from any claims to the contrary.
(xi) By sharing their personal information with ITC, the Participants consent to collection, storing, processing and use of personal information i.e.
1) Name
2) Responses
(xii) by ITC, its affiliates, associates, agents, contractors and other third parties. Personal information given by the Participants shall be used to deliver Prizes and for promotional activities by ITC, its affiliates, associates, agents, contractors.
(xiii) The Participants also have an option to withdraw their consent in relation to usage of personal information during the Contest Period. In such cases, the entry of the Participant shall not be considered, and Participant shall not be eligible for the Prizes. The Participants may reach out to Itccares@itc.in or such withdrawals.
(xiv) By consenting to the Terms and Conditions of this Contest, the Participants acknowledge and consent to transfer and/or disclosure of their personal information by ITC to any third-party.
(xv) By availing the Prize and/or taking part in the Contest, all Participants agree that ITC shall be at liberty to use the Participant’s photo as well as the Participant’s name and/or photo and/or video as that may appear in any advertisements/promotions/media coverage or publicity in any form which exists today or will be known anytime in the future, without any consideration to the Participant and/or the Winners. No fees or other sums are to be paid to the Participants or Winners on account of taking part in the aforementioned advertisements / promotions.
10. Winner Selection:
(i) Participants will have to share their entries on their Sunfeast Dark Fantasy’s Whatsapp Chat, Creativity and the uniqueness of their response will be declared as the winner.
(ii) This Winner announcement will take place in the third week of April 2025, (this date is subject to change at the discretion of the Promoters). The details of Winner will also be declared on official Social Media Pages
(iii) At the time that a potential prize winner is identified, the potential prize winner will be contacted by a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents and a copy of his/her ID and/valid passport or permit and/or driver’s license to the Promoters’ representative.
(iv) The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are completed and submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
(v) If the Promoters are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their name being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers or delayed responses to social media Private Messages, such winner will be disqualified and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
(vi) Eligible winners will be contacted, electronically by a representative of the Promoters based on the information they will have shared via the telephone call.
(vii) The Winner shall be responsible to comply with the registration process, related formalities and production of any /all such documents/information as may be required by ITC authorities in connection with the Prize.
(viii) The Contest shall be adjudged by judges selected by ITC. The decision of ITC will be final and binding with regard to any dispute arising out of this activity.
(ix) ITC reserves the sole and absolute right to terminate, modify or extend this Contest, at its absolute discretion without notice and without any liability, without assigning any reason whatsoever.
11. Other Terms & Conditions:
(i) ITC or the Promoters shall not be liable for any loss due to delay or destruction or damage of or inability to provide the Prizes due to Act of God, Governmental actions, riots, loss/damage/delay due to courier services and other force majeure circumstances and shall not be liable to pay any amount as compensation, or damages, for any such loss, delay or damage.
(ii) ITC, its officers, directors, employees, agents, successors, or assigns are not liable and do not have obligation with respect to (i) notifications, communications, or materials sent by a Participant that are lost, late, misdirected, garbled, inaccurate, incomplete, illegible, unintelligible, damaged or otherwise not received by ITC, in whole or in part, due to computer, post office or technical error of any kind, (ii) telephone, electronic, hardware, software, network, Internet or computer malfunctions, failures or difficulties, (iii) power-related or weather-related events of any kind, and/or to any event not under ITC direct control, (iv) entries or other communications from customers that contain inaccurate information or do not comply with these rules, (v) errors, omissions, interruptions, deletions, defects, delays in operation or transmissions, theft, destruction, unauthorized access or alterations by Participants or third parties, (vi) if the Participant has registered himself to the DND of the telecom provider/ the Participant has registered with National Do Not Call Registry/ Participant has specifically requested for not receiving messages for the specific Contest (vii) any damages or losses of any kind resulting from acceptance, possession, or use of any Prize. ITC, in their sole discretion, reserves the right to disqualify any person tampering with the entry process or the operation of the Contest or otherwise violating these rules. ITC further reserves the right to cancel, terminate or modify this Contest if this Contest cannot be completed as planned because of infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort.
(iii) No liability or responsibility is assumed by ITC or the Promoters resulting from the Participant's participation in or attempt to participate in the Contest or ability or inability to upload or download any information in connection with the Contest. No responsibility or liability is assumed by ITC for technical problems or technical malfunction arising in connection with any of the following occurrences which may affect the operation of the Contest: Hardware or software errors; faulty computer, telephone, cable, satellite, network, electronic, or Internet connectivity or other online or network communication problems; errors or limitations of any Internet providers, servers, hosts or other providers; garbled, jumbled or faulty data transmissions; failure of any online transmissions to be sent or received; lost, late, delayed or intercepted transmissions; inaccessibility of the Web Site in whole or in part for any reason; traffic congestion on the Internet or Web Site; unauthorized human or non-human intervention of the operation of the Contest, including without limitation, unauthorized tampering, hacking, theft, virus, bugs, or worms; or destruction of any aspect of the Contest, or loss, miscount, misdirection, inaccessibility or unavailability of an email account used in connection with the Contest. ITC is not responsible for any typographical errors in the announcement of prizes or these Terms and Conditions, or any inaccurate or incorrect data contained on the website. ITC is not responsible for any personal injury or property damage or losses of any kind which may be sustained to participant’s or any other person's computer equipment resulting from participation in the Contest. All Entries become the sole property of ITC, and will not be acknowledged or returned.
(iv) ITC shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained or any costs incurred, as a result of acceptance of any Prize or use of images shared by the Participants in any advertising or promotional materials.
(v) Any incidental charges, including statutory levies, are to be borne by the Participant.
(vi) This Contest is offered only in India and all disputes relating to this Contest shall be subject to the exclusive jurisdiction of courts at Bengaluru only.
(vii) By participating in the Contest, Participants release ITC and Promoters from any and all claims, damages or liabilities arising from or relating to their participation in the Contest. By accepting the Prize, the Winner (a) agrees that ITC and Promoters, and all of their respective officers, directors, employees, representatives and agents, will have no liability whatsoever for, and shall be held harmless by Winner against, any liability for injuries, losses or damages of any kind to persons or property resulting in whole or in part, directly or indirectly, from participation in the Contest; from acceptance, possession, misuse or use of Prize and (b) grants (and agrees to confirm grant in writing promptly upon request) to ITC and those acting under ITC’s authority the right to the use of his/her name, photograph, likeness, voice, image, statements and biographical information, at any time or times, for advertising, trade, publicity and promotional purposes in any media now known or hereafter discovered, worldwide, including the Internet without review, notification or approval, and additional compensation, unless prohibited by law. This Contest is in no way sponsored, endorsed or administered by, or associated with Instagram or Facebook. Participants are voluntarily providing their information to ITC. Each Participant is deemed to have released Instagram and Facebook from any claims and liabilities that may specifically arise in relation to their participation in this Contest by accepting these terms and conditions.